Our booking process is as follows:
1. Initial contact via our website or on the phone starts our search for finding your ideal holiday destination. In order to meet your needs we like to get some basic information such as:
Date, purpose of stay, number of guests, service requirements and relevant property id# (if you have seen a property of interest) and any planned budget. The more information you give us the better we will be able to identify which property would be right for you.
2. After this initial consultation Grand Trip Sweden sends out our suggestions and proposla to you.
3. To secure the booking the customer sends the first payment (30% of the total amount within 3-5 days) The final invoice is due a minimum of 50 days prior to arrival if nothing else is stated on your invoice.
Payments can only be made via bank transfer. We do not accept credit cards at the moment.
The service from your side has been top notch. We have nothing to complain about and would highly recommend you to others.
The service from Grand Trip Sweden was good and efficient, and the website accurate.
With respect to your service everything ran smoothly and I think that is the best one could say about a rental agency